Frequently Asked Questions

1. How long does shipping take?

Orders are processed within 1–3 business days and typically delivered within 3–7 business days after dispatch. You’ll receive tracking details by email once your order ships.

2. Do you ship internationally?

Yes! We offer international shipping to select countries. Delivery times and fees vary by location and customs processing.

3. How can I track my order?

Once your order has shipped, you’ll receive a confirmation email with a tracking number and link so you can follow your order until it arrives.

4. What if my package arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at [Insert email]. We’ll arrange a replacement or refund after verifying the issue.

5. Can I return or exchange a product?

We accept returns for unopened and unused products within 30 days of delivery.
Due to hygiene and safety reasons, opened or used items cannot be returned.
We currently don’t offer direct exchanges — you may request a refund and place a new order instead.

6. What payment methods do you accept?

We accept all major payment methods, including credit/debit cards, PayPal, and other secure gateways available at checkout.

7. Are your supplements safe and certified?

Yes. All Supplement Depot products are professionally certified and tested by licensed health experts to ensure safety, purity, and effectiveness. Our manufacturing partners follow strict quality and GMP (Good Manufacturing Practice) standards.

8. Are your products natural or free from additives?

Absolutely. Our supplements are non-GMO, gluten-free, and free from artificial colors or preservatives — providing clean, natural nutrition your body can trust.

9. How should I store my supplements?

Keep your supplements in a cool, dry place away from direct sunlight. Always store them with the lid tightly closed and out of reach of children.

10. How can I contact customer support?

You can reach our support team at [Insert your store email].
We’re happy to help with questions about your order, shipping, or product recommendations.