Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with Supplement Depot.
We aim to deliver your orders quickly and safely. Please review our shipping policy below to understand how we process, ship, and deliver your items.

1. Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email once your order has been placed and a tracking email once your order has been shipped.

2. Shipping Times

Estimated delivery times depend on your location and chosen shipping method:

• Domestic Orders: Typically arrive within 3–7 business days after dispatch.

• International Orders (if applicable): Delivery times vary by destination and customs processing.

Please note that delivery times are estimates and may be affected by factors beyond our control (e.g., courier delays, customs, weather conditions).

3. Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping option.
We may offer free shipping promotions from time to time — these will be clearly displayed on our website.

4. Order Tracking

Once your order is shipped, you’ll receive an email containing a tracking number and link to track your shipment in real time.
If you do not receive tracking details within a few days of purchase, please contact us.

5. Wrong Address or Undeliverable Orders

Please ensure your shipping address is correct before placing an order.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.
If an order is returned to us due to an incorrect address, additional shipping charges may apply for reshipment.

6. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact our support team within 7 days of delivery.
We’ll investigate the issue with the carrier and arrange a replacement or refund as appropriate.

7. International Customs and Duties

For international orders, the customer is responsible for any customs duties, taxes, or import fees charged by the destination country.
Supplement Depot is not liable for delays caused by customs clearance.

8. Contact Us

If you have any questions about your shipment, tracking, or delivery, please contact our customer support team:
📧 [Insert your store email]
📍 [Insert your business address, if applicable]