Return & Refund Policy

Last updated: [Insert Date]

Thank you for shopping with Supplement Depot.
We want you to be completely satisfied with your purchase. Please review our return and refund policy below.

1. Eligibility for Returns

Because we sell health and wellness supplements, we can only accept returns on unopened and unused products within 30 days of delivery.

To qualify for a return:

• The item must be in its original packaging and sealed.

• You must provide proof of purchase (order number, receipt, or confirmation email).

Opened, used, or damaged products are not eligible for return due to safety and hygiene regulations.

2. How to Initiate a Return

To request a return, please contact our support team at [Insert your store email] with the following information:

• Your order number

• The item(s) you wish to return

• The reason for return

Once your request is approved, we’ll provide detailed return instructions and a return address.
Please note that return shipping costs are the responsibility of the customer, unless the product arrived damaged or defective.

3. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We’ll happily send a replacement or issue a full refund, including shipping fees, after verifying the issue.

4. Refunds

Once your return is received and inspected, we’ll notify you via email about the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method.
Shipping fees (if applicable) are non-refundable, except in cases of defective or incorrect items.

5. Non-Returnable Items

For health and safety reasons, the following items cannot be returned:

• Opened or used supplements

• Items not in their original condition

• Gift cards or promotional items

• Final sale or clearance products

6. Exchanges

We currently do not offer direct exchanges.
If you wish to get a different item, please return your eligible product for a refund and place a new order.

7. Contact Us

If you have any questions or need help with your return, please reach out to our customer support team at:
📧 [Insert your store email]
📍 [Insert your business address, if applicable]